What is your return policy?

• Exchange for store credit.
• No refunds.
• No returns on custom framing.

What is the turnaround on custom framing?

Most framing is completed in 7 to 10 days. We can also turnaround framing in a day or even an hour but selection would be limited to in stock materials.


Do you send out framing work?

A Master Framer works on, and checks every project that comes into the Casual Cat shop. Highly skilled and professional staff members are involved in every step of a custom framing project. Pride, and a sense of ownership of your art, delivers exceptional results. We never have a need, nor would we use, outside resources.


What about special orders?

A lot of our items are one of a kind but we can certainly special order most items.